Here is the thing about all of this. I understand that when something very drastic like this happens, it creates waves. We've had SOOOOO many complaints about cheating in en20 that I not only had to investigate 1 tribe, I investigated and I continue to investigate EVERY player in the top tribes for cheaters, multi-accounters and rule breakers. I am one person trying to make sure that the game is fair to ALL of you.
I hope that you all understand that I care about players, I do not care what world they play, what tribe they're in or what war they are waging. I take no sides. My mods are put on strict guidelines and they HELP me when looking into these kinds of issues. It is not that I do not take accusations seriously, but in this situation my team worked closely with me. I'm not saying I don't make mistakes, but I do gather evidence before I ever take action against an account. I always give a ticket in support explaining the situation to the player. Some of you may also know that I am very forgiving as well.
Long story short in all of this is that all I want for .en 20 AND any other realm is for players to have a fair shake. It's nothing personal for me and I want players who are willing to change and stay within the rules to continue playing. If you have further questions or concerns, please feel free to message me.