Inactives still not going grey

Greetings all, there are a lot of different forces that impact inactive players from going Barbarian, the most important is 30 days of not being logged into, even a player accidentally opening the world can mess it up, the other issues are written in by the developers and it all has to be right for they change it is not exactly 30 days. We have a list that players have given us and we are looking into it if we find anything we will post it here. Thank you.